Hiring in commercial real estate is no longer just about filling a vacancy—it’s about selecting the right people who can support building operations, tenant satisfaction, and long‑term asset performance. Yet many property professionals responsible for interviewing and hiring may not have received formal training. This session demystifies the hiring process and equips attendees with practical, repeatable techniques they can apply across office, industrial, retail, and mixed‑use properties worldwide.
From defining the role and preparing structured interview questions to mastering effective interviewing techniques and evaluating candidates with confidence, this session blends both the practical and leadership sides of hiring. Attendees will learn how to build a fair, consistent, and scalable hiring process that strengthens team performance, reduces turnover, and supports operational excellence—no matter the market or country they operate in.
Learning Objectives—At the end of the session, participants will be able to:
- Define clear job requirements and competencies tailored to property operations across diverse asset types and global markets.
- Develop structured interview questions and apply effective interviewing techniques to assess candidate skills, behaviors, and cultural fit.
- Evaluate candidates using consistent, objective criteria to support fair hiring decisions and reduce bias.
- Implement a scalable, repeatable hiring process that improves team performance, strengthens tenant service, and supports long‑term operational success.
